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Forum Discussion

perlang's avatar
perlang
Icon for Altostratus rankAltostratus
Jul 08, 2022

SFP+ port don't work after upgrade from 13.1.3 to 14.1.4.6

I have upgraded my BIG-IP 5000s from 13.1.3 to 14.1.4.6. After reboot, the panel display version 14.1.4.6, but all light for SFP+ port is down, and could ping the IP address configured on the port. ...
5000s
BIG-IP
event
LTM
upgrade
Dario_Garrido's avatar
Dario_Garrido
Icon for Noctilucent rankNoctilucent
Jul 09, 2022

Hello Perlang

This specific version (14.1.4.6) could be under the scope of the EoSD condition. 

Check the sw life-cycle policy:

  • EoNSS (01-Apr-2020)
  • EoSD (01-Apr-2021)

REF - https://support.f5.com/csp/article/K9476
REF - https://support.f5.com/csp/article/K4309
REF - https://support.f5.com/csp/article/K33062581

Besides that, your best chance is to open a support case.

If you don't have the chance, just try those workarounds just to see if it helps.

https://cdn.f5.com/product/bugtracker/ID752766.html
https://cdn.f5.com/product/bugtracker/ID751024.html