For more information regarding the security incident at F5, the actions we are taking to address it, and our ongoing efforts to protect our customers, click here.

Forum Discussion

Tan_Sal_137877's avatar
Tan_Sal_137877
Icon for Nimbostratus rankNimbostratus
Nov 17, 2013

How to check the support id.

Hi Guys,   I am new for F5. Dome times users can able to access our clients network from outside. User provides us a support id. Now my query is how to check this support id in LTM and allow that ...
application delivery
devops
iApps
iCall
iControl
iRules
Mike_Maher's avatar
Mike_Maher
Icon for Nimbostratus rankNimbostratus
Nov 18, 2013

You need to go into Security > Application Security > Reporting > Request. There should be a field towards the bottom that allows you to search for the support ID. Allowing the traffic will depend on what violation it is tripping.